
With our comprehensive range of services, we develop customized solutions tailored to meet your business needs
ALL OUR SERVICES INCLUDE
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SERVICE MANAGEMENT
At ManageIT, we offer comprehensive end-to-end technology management services designed to cater to a wide range of organizations. Our services and product offerings are customized to meet the unique needs of businesses, from small mom and pop shops to large public agencies and everything in between. We believe in collaboration with our clients to provide tailored solutions that address their specific requirements.
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ASSESSMENT AND SOLUTION
Our process begins with a thorough assessment of your current technology infrastructure. This assessment allows us to gain a deep understanding of your business and its unique challenges. Based on this assessment, we collaborate with you to develop a solution that aligns with your goals and objectives. Our aim is to provide a technology management service that perfectly fits your needs.
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REMOTE AND ONSITE SUPPORT
At ManageIT, we understand the importance of uninterrupted business operations. That's why we provide both remote and onsite technical support services to ensure that your systems are always up and running. Our dedicated team of experts is available to address any technical issues and provide prompt assistance whenever you need it.
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We offer network design and implementation services to optimize your technology infrastructure. Our team will work closely with you to understand your business requirements and design a network that suits your needs. We specialize in system upgrades, integration of new systems, and migration of legacy systems to modern platforms. Our goal is to enhance your network performance and ensure a seamless technology experience.
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At ManageIT, we have the expertise and capacity to develop custom software solutions tailored to match your internal business processes and strategic goals. Our team of skilled developers will collaborate with you to create software that addresses your specific needs, streamlines operations, and improves efficiency. We leverage the latest technologies and industry best practices to deliver high-quality software solutions.
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The COVID-19 pandemic has highlighted the importance of supporting a remote workforce and maintaining data integrity and security. At ManageIT, we recognize the value of cloud computing in enabling businesses to adapt to these changes and provide flexible solutions that combine on-premises data storage with cloud replication. With our suite of cloud computing products, your team can work both onsite and remotely while ensuring data security.
Cloud-Based File Sharing:
Our cloud-based file sharing solution seamlessly integrates with your onsite servers, replicating data to the cloud. This allows for secure access to data through a protected connection while maintaining the security policies established for your Microsoft Active Directory network. If you don't have a Microsoft Active Directory network, worry not! ManageIT can set up cloud-based access controls with secure folders and group policies tailored to your specific needs.
Hosted Servers:
As part of our cloud computing services, ManageIT offers hosted solutions including Hosted Microsoft Exchange for email and collaboration, as well as hosted SQL Database servers. These solutions provide you with the convenience and reliability of offsite server hosting, freeing you from the burden of managing physical infrastructure.
VOIP Hosted Phone Systems:
In addition to managing your data infrastructure, ManageIT provides robust business phone solutions utilizing Voice Over Internet Protocol (VOIP) technology. Our VOIP hosted phone systems offer cost savings and the flexibility to service multiple offices with nothing more than an internet connection. Enjoy advanced features and seamless communication across your organization.
Document Management Systems:
ManageIT offers various digital document management systems that help you transition away from traditional file cabinets. By digitizing your files, you can make them searchable and easily retrievable at any time. Our document management systems can also incorporate a digital signature feature, enabling you to work more efficiently and securely.
Backup and Disaster Recovery:
With our remote cloud-based backup and disaster recovery solutions, ManageIT ensures the safety and accessibility of your critical data. We back up your file server and database systems to a remote data center, providing you with peace of mind knowing that your data can be easily recovered and accessed in the event of a disaster.
At ManageIT, we understand the power of cloud computing in empowering businesses to thrive in today's dynamic environment. Our suite of cloud-based solutions enables remote workforce capabilities, secure file sharing, hosted servers, VOIP phone systems, document management, and reliable backup and disaster recovery. Contact us today to explore how we can leverage cloud computing to elevate your business operations.
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In today's digital landscape, cybersecurity is of paramount importance to protect sensitive data and ensure the continuity of business operations. At ManageIT, we offer comprehensive cybersecurity solutions to safeguard your organization from cyber threats and vulnerabilities. Our expertise and cutting-edge technologies help you establish robust defenses and maintain a secure environment.
Risk Assessment and Security Planning:
We begin by conducting a thorough risk assessment of your IT infrastructure, identifying potential vulnerabilities and weaknesses. Based on this assessment, we develop a comprehensive security plan tailored to your organization's specific needs and compliance requirements. Our goal is to create a solid foundation for your cybersecurity measures.
Network Security:
Our network security solutions are designed to protect your network infrastructure from unauthorized access, malware, and other threats. We implement advanced firewalls, intrusion detection and prevention systems, and secure network architecture to safeguard your data and prevent network breaches.
Endpoint Protection:
We deploy advanced endpoint protection measures to secure your devices, including desktops, laptops, and mobile devices. Our solutions include antivirus software, malware protection, and proactive threat detection to ensure that all endpoints are protected against potential security risks.
Data Encryption:
To ensure the confidentiality and integrity of your data, we employ robust encryption techniques. We help you implement encryption protocols for sensitive information, both at rest and in transit, to protect against unauthorized access and data breaches.
Identity and Access Management:
We implement robust identity and access management solutions to control user access and enforce strong authentication measures. This includes multi-factor authentication, user provisioning, access controls, and privileged account management to ensure that only authorized individuals have access to critical systems and data.
Security Awareness Training:
We believe that a well-informed workforce is the first line of defense against cyber threats. We provide comprehensive security awareness training programs to educate your employees about common cybersecurity risks, best practices, and how to identify and report potential security incidents.
Incident Response and Disaster Recovery:
In the unfortunate event of a cybersecurity incident, we have a well-defined incident response plan in place. Our team will promptly respond to the incident, mitigate the impact, and initiate the necessary steps for recovery. We also offer robust disaster recovery solutions to ensure business continuity and the ability to quickly restore operations in the event of a major disruption.
Compliance and Regulatory Support:
We understand the importance of compliance with industry regulations and standards. Our cybersecurity solutions are designed to help you meet regulatory requirements, such as GDPR, HIPAA, PCI DSS, and more. We provide guidance and support to ensure that your organization remains compliant with the relevant cybersecurity regulations.
At ManageIT, we are committed to protecting your organization's digital assets and maintaining a secure environment. Our comprehensive cybersecurity solutions, risk assessments, network security measures, endpoint protection, data encryption, identity and access management, security awareness training, incident response, and compliance support help you stay one step ahead of cyber threats. Contact us today to discuss your cybersecurity needs and strengthen your organization's defenses against evolving cyber risks.
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In today's business landscape, remote work has become increasingly common and essential. To support a remote workforce effectively, businesses need reliable communication solutions that enable seamless collaboration and connectivity. Voice over Internet Protocol (VOIP) technology is a key component in facilitating remote work, providing a range of benefits for businesses and their employees. At ManageIT, we offer robust VOIP solutions tailored to the needs of remote work environments.
Flexibility and Mobility:
VOIP allows employees to make and receive business calls from anywhere with an internet connection. Whether they are working from home, on the go, or in a different office location, employees can stay connected and accessible through their VOIP-enabled devices. This flexibility and mobility enhance productivity and enable seamless communication across your organization.
Cost Savings:
Implementing a VOIP system can lead to significant cost savings for businesses. Traditional phone systems often come with high upfront costs and maintenance expenses. In contrast, VOIP relies on internet connectivity, eliminating the need for separate phone lines and costly infrastructure. Additionally, long-distance and international calls made through VOIP are typically more affordable, reducing communication expenses for businesses with remote teams or global operations.
Unified Communication:
VOIP systems integrate various communication channels into a unified platform, enabling employees to access voice calls, video conferencing, instant messaging, and other collaboration tools from a single interface. This streamlines communication and simplifies remote collaboration, as employees can seamlessly switch between different modes of communication depending on their needs.
Collaboration Features:
Many VOIP systems offer advanced collaboration features that enhance remote teamwork. These features may include screen sharing, file sharing, virtual meeting rooms, and real-time document collaboration. These tools facilitate effective collaboration and allow remote teams to work together efficiently, regardless of geographical boundaries.
Scalability and Business Growth:
VOIP systems are highly scalable, allowing businesses to easily add or remove phone lines as their workforce and communication needs evolve. Whether you are expanding your team or downsizing, a VOIP solution can quickly adapt to accommodate your changing requirements. This scalability makes VOIP an ideal choice for businesses experiencing growth or fluctuations in staffing.
Integration with Existing Tools:
VOIP systems can integrate with other business applications and tools, such as customer relationship management (CRM) software, email platforms, and productivity suites. This integration enhances efficiency by automating workflows, providing contextual information during calls, and enabling seamless data exchange between systems.
At ManageIT, we specialize in providing VOIP solutions that empower remote workforces. Our expertise in implementing and managing VOIP systems ensures that your remote teams have reliable, secure, and feature-rich communication capabilities. Contact us today to explore how our VOIP solutions can optimize communication and collaboration for your remote workforce.
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A Virtual Chief Information Officer (vCIO) is a service provided by ManageIT that offers businesses access to the expertise of a Chief Information Officer (CIO) on a part-time or outsourced basis. As a vCIO, we act as a strategic partner to help businesses align their technology initiatives with their overall business goals and objectives.
Here's how our vCIO service can benefit your organization:
Strategic Technology Planning:
We work closely with your executive team to understand your business vision, goals, and challenges. Based on this understanding, we develop a comprehensive technology roadmap that aligns with your business strategy. Our vCIO services help you make informed decisions about technology investments and leverage the right solutions to drive business growth and efficiency.
IT Budgeting and Cost Optimization:
Our vCIO service assists you in creating a technology budget that aligns with your business objectives. We analyze your current IT infrastructure, identify areas for cost optimization, and provide recommendations to maximize your return on investment. With our guidance, you can make informed decisions about technology spending and ensure that resources are allocated effectively.
Vendor Management:
We take care of managing your technology vendors, including hardware and software providers, service providers, and contractors. Our vCIO team handles vendor relationships, negotiates contracts, and ensures that you receive optimal value from your technology partners. We also evaluate and recommend new vendors or solutions that align with your business needs.
Security and Risk Management:
As part of our vCIO service, we assess your organization's security posture, identify potential risks, and develop strategies to mitigate them. We help implement security best practices, such as data encryption, access controls, and employee awareness training. Our vCIO team stays updated on the latest security threats and technologies to ensure your organization's data and systems are protected.
Technology Infrastructure Assessment:
We conduct a comprehensive assessment of your IT infrastructure, including hardware, software, network, and cloud services. This assessment helps us identify areas for improvement, enhance performance, and ensure scalability to support your business growth. We provide recommendations for infrastructure upgrades, system integration, and optimization to streamline your operations.
IT Governance and Compliance:
Our vCIO services assist you in establishing effective IT governance frameworks and ensuring compliance with relevant regulations and industry standards. We help develop policies and procedures to safeguard your data, ensure data privacy, and maintain regulatory compliance.
With our vCIO service, you can leverage the expertise of seasoned technology professionals without the cost of a full-time CIO. We provide strategic guidance, help you make informed technology decisions, optimize your IT resources, and align your technology initiatives with your business goals. Partner with us to drive innovation, efficiency, and growth through effective technology management.